Terms of service

Terms of Service

Welcome to Art By Willow. By accessing or using this website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.

General Information

This website is operated by Art By Willow. Throughout the site, the terms “we”, “us”, and “our” refer to Art By Willow. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or province of residence, or

  • You have given us permission to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any harmful code, worms, or viruses.

Accuracy, Completeness & Timeliness of Information

We strive to provide accurate and current information, but we are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be relied upon as the sole basis for decisions.

Modifications to Services and Prices

Prices for our products may change without notice.
We reserve the right at any time to modify or discontinue the Service without notice.

We are not liable for any modification, price change, suspension, or discontinuation of the Service.

Products & Services

Some products or services may be available exclusively online. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display products as accurately as possible. However, we cannot guarantee that your monitor’s display of color or texture will be accurate.

We reserve the right to:

  • Limit sales to any person, geographic region, or jurisdiction

  • Limit quantities of any products

  • Discontinue any product at any time

All descriptions and pricing are subject to change at any time without notice.

Custom Artwork & Personalized Items

Custom and personalized artwork—such as hand-embellished horse prints—is created based on the details, descriptions, and photos you provide.
By placing a custom order, you acknowledge and agree that:

  • All custom artwork is final sale

  • Artwork is created in an artistic style unique to Art By Willow

  • Processing and production times may vary

  • Custom orders cannot be canceled once work has begun

Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed in our store. You agree to promptly update your information so we can complete your transactions and contact you when necessary.

We reserve the right to refuse any order.

Third-Party Tools & Services

We may provide access to third-party tools or links. We do not monitor or have control over third-party services and are not responsible for any issues arising from their use.

You acknowledge that access to these tools is provided “as is” and without warranties.

User Comments, Feedback & Submissions

If you submit comments, ideas, or materials, you grant us permission to use, edit, publish, or distribute them without restriction.

We have no obligation to:

  • Keep submissions confidential

  • Provide compensation

  • Respond to submissions

We reserve the right to remove content we determine to be unlawful, offensive, threatening, libelous, or inappropriate.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors & Inaccuracies

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or shipping times. We reserve the right to correct any errors at any time without notice.

Prohibited Uses

You are prohibited from using the site or its content for:

  • Illegal purposes

  • Harassing or abusive behavior

  • Uploading viruses or malware

  • Violating intellectual property rights

  • Interfering with security features

  • Spamming, phishing, or scraping

Violation may result in termination of your access.

Disclaimer of Warranties

We do not guarantee that the operation of the Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. All products and services are provided “as is” without any warranties unless otherwise stated.

Limitation of Liability

Art By Willow shall not be liable for any damages arising from your use of the Service or products, including:

  • Direct or indirect damages

  • Loss of profits or revenue

  • Loss of data

  • Replacement costs

  • Any other similar damages

Indemnification

You agree to indemnify and hold harmless Art By Willow from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.

Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remaining terms will remain in full effect.

Termination

These Terms remain in effect unless terminated by either you or us.
We may terminate access to the Service at any time without notice if you fail to comply with these Terms.

Governing Law

These Terms of Service are governed by and interpreted according to the laws of the United States and the state of Florida.

Contact Information

Questions about the Terms of Service should be sent to:
Willow@artbywillow.com